Privacy Policy

Donegal Coaches (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This privacy policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws in Ireland.

1. Information We Collect

We collect personal information to provide you with our services. This may include:

Personal Identifiable Information: Name, address, phone number, and email address.
Booking Details: Travel dates, group size, destination, and other relevant booking information.
Payment Information: Bank or card details for processing payments.
Technical Information: IP address, browser type, and usage data when you visit our website.

2. How We Use Your Information

We use your information for the following purposes:

To process bookings and provide our services.
To communicate with you regarding your booking or inquiries.
To manage payments and issue invoices.
To improve our website and services.
To comply with legal obligations and protect our legitimate interests.

3. Sharing Your Information

We may share your data with trusted third parties only when necessary:

Service Providers: For payment processing, IT support, or service delivery.
Legal Authorities: When required by law or to enforce our terms and conditions.

We do not sell or share your information for marketing purposes without your explicit consent.

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. After this period, your data will be securely deleted or anonymized.

5. Your Data Protection Rights

Under GDPR, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your data, subject to legal obligations.
Objection: Object to the processing of your data for certain purposes.
Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us using the information below.

6. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings. For more information, please refer to our [Cookie Policy].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us:

Donegal Coaches
Milford Road, Carrigart, Co. Donegal.
Email: info@donegalcoaches.com
Phone: +353-74-9155512

This policy reflects our commitment to transparency and compliance with data protection laws. Thank you for trusting Donegal Coaches with your information.