Legal
Privacy Policy
Donegal Coaches is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).
1. Data We Collect
We collect personal information that you voluntarily provide when you contact us, request a quote, or make a booking. This may include your name, email address, phone number, and details relevant to your journey (dates, group size, destination).
We may also collect limited technical data automatically, such as your IP address and browser type, when you visit our website.
2. How We Use Your Data
We use the information you provide to respond to enquiries, prepare quotes, arrange bookings, and deliver our transport services. We may also use your contact details to communicate with you about your booking or to provide service updates.
We do not use your personal data for marketing purposes without your explicit consent.
3. Data Sharing
We do not sell or rent your personal data. We may share necessary information with trusted third parties (such as vehicle insurers or payment processors) strictly where required to fulfil your booking and in accordance with applicable law.
All third parties are expected to handle your data confidentially and in compliance with the GDPR.
4. Data Retention
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Booking and contact records are typically retained for a defined period after the service is delivered and then securely deleted or anonymised.
5. Your GDPR Rights
Under the General Data Protection Regulation (GDPR), you have the right to access your personal data, request correction or erasure, restrict or object to processing, and request data portability. You also have the right to lodge a complaint with the Data Protection Commission in Ireland.
To exercise any of these rights, contact us using the details below.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Access to personal data is restricted to authorised personnel only.
8. Third-Party Links
Our website may contain links to third-party websites (such as golf course websites). We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at Creevaghy, Carrigart, Co. Donegal, Ireland, by phone at +353 (0)74 915 5512, or by email at info@donegalcoaches.com.